Mobile Banking Instructions for Apple or Android Products
To access Mobile Banking, Simply locate and download our free PHCU app in Apple's App Store or Android's Play Store. If you already have a username and password established for Online Banking you will use the same username and password to log into Mobile Banking.
The first time you login from your phone, you will receive an alert advising you that an additional security step is required, and to check your email for instructions. This email will include a one-time four digit PIN number that must be entered in the PIN field on your device before you can access Mobile Banking. If you do not see a PIN field on your phone, simply add the four digit one-time PIN to the end of your current Online Banking password to login.
For Example:
If your Online Banking password is John123 and the emailed one-time PIN is 9999, you should enter the password John1239999. Once you have successfully logged in, you can log back in using your regular password without adding the one-time PIN. If your one-time PIN expires, or you need additional assistance, please contact us at 803-978-2101.
Instructions for all other Devices
To access Mobile Banking on devices other than Apple or Android, you must have internet access on your mobile device and be enrolled in Palmetto Health Credit Union's Online Banking.
Simply enter phcu.mobi into your internet browser to access mobile banking. You will use the same username and password for Mobile Banking that you do for Online Banking. If you need additional assistance, please contact us at 888-978-2101.
Click here to return to the Mobile Banking page.
Data Usage Disclaimer: This app is free for download; however, as with any app, your use of it may result data charges imposed by your mobile network operator or your internet service provider. You are advised to consult your mobile data or internet data plans to identify the charges which may be incurred prior to the installation and operation of the credit union's app. The credit union is not responsible for data usage charges. In order for the app to operate fully, the device on which it is used may need to be connected to certain wireless and/or communication based technologies. There may be delays, limitations, and other problems inherent in the use of the internet and electronic communication, of which the credit union has no control.
